Got any questions about using your Teamspace?

We’ve got things covered!

Here are the Teamspace questions most frequently asked by your fellow walkers, along with the step by step answers from the Oxfam Trailwalker Team.

Read on and if you still need a helping hand, please get in touch with us.

 

How do I log-in to my Teamspace for the first time?

 

How do I add Team Members? 

  •  Log-in to your Teamspace
  • Click ‘Invite Members to your team’
  • Simply copy and paste the ‘Walker Invitation Link’ and send to your three team members

 

How do I register my Support Crew?

  •  Log-in to your Teamspace
  • Click ‘Add Support Crew Members’
  • Scroll down the page and add your support crew’s name, email address and mobile number

 

How to I update my profile picture?

  • Click your name in the top right hand corner
  • Then select ‘update your photo’
  • Once you’ve uploaded your photo you’ll need to click ‘update’ and it will show on your team page

 

How do I change a Team Member?

  • Log-in to your Teamspace
  • Click ‘Invite more members to your team’
  • Send your new team member your ‘Walker Invite Link’ shown on the right hand side of your Teamspace
  • When your new member completes their registration inactivate your outgoing team member, by un-ticking their name and activate your new member by making sure their name is ticked
  • Make sure that all four walkers are shown as ‘Walker’ in the first column

 

How do I update my password?

  • Log-in to your Teamspace
  • Click your name on the top right corner,
  • Select ‘Profile’ (this will open a new tab)
  • Then select ‘Change password’ on the right hand side

 

How do I increase my fundraising target, change my team name, or change my estimated finishing time?

  • Log-in to your Teamspace
  • Click ‘Team’ then ‘Update team information’
  • Once you have made changes click ‘Save Changes’
  • Please allow up to 15 minutes for these changes to take effect